SHIPPING, RETURNS & STORE POLICIES

Thank you for shopping with All About Beautie Boutique!

We are a small business offering a variety of unique, handmade, and specialty products. All orders are personally received, prepared, processed, and packaged by the owner. Your patience and support allow us to give every order the attention and care it deserves.

By placing an order with All About Beautie Boutique, you acknowledge that you have read and agree to the following policies.

ORDER PROCESSING

Our standard processing time is 5–7 business days.

Business days are Monday through Friday and do not include weekends or holidays. Processing time begins on the first business day after your order is placed.

Please allow the full 5–7 business day processing period before contacting us regarding the shipping status of your order.

Shipping days are Monday, Wednesday. and Friday, unless otherwise stated.

Processing time and shipping time are not the same.

Processing time is the amount of time needed to prepare, create when applicable, package, and process your order before it is given to the shipping carrier. Shipping time begins after the carrier has received your package.

Because we are a small business and all orders are personally processed by the owner, processing times may be extended during sales, holidays, new product launches, custom or handmade orders, and periods of high order volume. If an item requires a different processing timeframe, that information may be stated in the individual product description.

We truly appreciate your patience while your order is being prepared.

ADDING ITEMS TO AN ORDER

Once an order has been completed and submitted, additional items cannot be added to the existing order.

If you would like to purchase additional products after completing your order, please place a new order through our website.

Separate orders may be processed and shipped separately.

SHIPPING

Once your order has completed the 5–7 business day processing period, it will be prepared for shipment using the shipping method selected or provided for your order.

When tracking information is available, it will be sent using the contact information provided with your order.

Please make sure your name, shipping address, apartment or unit number, and other delivery information are correct before submitting your order.

Customers are responsible for providing complete and accurate shipping information.

Once a package has been transferred to the shipping carrier, delivery timeframes are controlled by the carrier and may be affected by weather, holidays, service disruptions, or other circumstances outside of our control.

INCORRECT OR INCOMPLETE ADDRESSES

Please carefully review your shipping address before completing checkout.

All About Beautie Boutique is not responsible for delivery delays or returned packages resulting from incorrect or incomplete shipping information provided by the customer.

If a package is returned to us because of an incorrect or incomplete address, additional shipping charges may be required before the order can be shipped again.

LOST, STOLEN OR DELAYED PACKAGES

Once an order has been accepted and scanned by the shipping carrier, the package is in the carrier's possession.

If your tracking information shows that your package is delayed, missing, or delivered but you cannot locate it, please contact the shipping carrier first and follow its procedures for locating or reporting the package.

We will provide reasonable assistance when possible; however, we cannot guarantee replacement or reimbursement for packages lost, stolen, misdelivered, or delayed by a shipping carrier except where required by applicable law or otherwise stated in our policies.

PLEASE READ PRODUCT DESCRIPTIONS

Please read the entire product description before placing your order.

Our product descriptions may contain important information regarding:

• Product size and measurements
• Colors and variations
• Materials
• Ingredients
• Product care
• Handmade characteristics
• Allergy information
• Processing times
• Special instructions or restrictions

It is the customer's responsibility to review this information before purchasing.

If information regarding an item's characteristics was clearly disclosed in the product description before purchase, failure to review that information does not automatically qualify the purchase for a refund or exchange.

HANDMADE ITEMS

Many of our products are handmade or individually created. Because of the handmade nature of these items, slight differences in color, placement, pattern, size, shape, or appearance may occur.

These small variations are part of what makes handmade products unique and are not necessarily considered defects.

Colors may also appear slightly different depending on lighting, photography, and the settings of your phone, tablet, or computer screen.

RETURNS & EXCHANGES

We want customers to understand exactly what they are purchasing before completing an order. Please carefully review all product descriptions, photographs, measurements, ingredients, and other information provided.

Unless otherwise stated for a particular product, eligibility for a return or exchange will be determined according to the condition of the item, the type of product purchased, and the circumstances surrounding the request.

Items that have been used, worn, altered, damaged after delivery, or returned in a condition different from how they were received may not qualify for a return or exchange.

For hygiene and safety reasons, certain products may be final sale and non-returnable, including applicable cosmetics, personal-care products, earrings, hair products, customized/personalized merchandise, and other sanitary or made-to-order items.

Any final-sale restrictions will be subject to applicable consumer protection laws.

DAMAGED OR INCORRECT ITEMS

We carefully inspect and package every order before shipment. However, if your order arrives damaged or you receive an incorrect item, you must contact All About Beautie Boutique within 3 calendar days of the carrier's recorded delivery date.

All reports regarding damaged or incorrect items must be submitted through our official business phone number or business email address only.

Requests submitted after the 3-calendar-day reporting period may not be eligible for replacement, exchange, store credit, or another resolution, except where otherwise required by applicable law.

When contacting us, please include:

• Your order number
• A description of the issue
• Clear photographs of the damaged or incorrect item
• Clear photographs of the shipping package and packaging materials, when applicable
• A photograph of the shipping label, when applicable

Please do not discard the item, packaging, or shipping materials until your claim has been reviewed.

Submitting a report does not automatically guarantee a refund or replacement. Each situation will be reviewed, and the appropriate resolution will be determined based on the circumstances and applicable policies.

CANCELLATIONS

Orders begin processing after they are received. Because some products may be handmade, customized, or prepared specifically for an order, cancellation requests are not guaranteed.

Once an order has entered production, preparation, packaging, or shipping, it may no longer be eligible for cancellation.

COSMETIC & ALLERGY NOTICE

Please carefully review all ingredient information before purchasing or using our cosmetic and beauty products.

Some products may contain peanut-derived ingredients, nut oils, other plant-based oils, fragrances, or additional ingredients that could cause an allergic reaction or sensitivity in some individuals.

Customers with allergies, sensitivities, or ingredient concerns should carefully review the ingredients provided with the product before purchasing or using it.

Do not use a product if you know or suspect that you may be allergic or sensitive to one or more of its ingredients.

If you are uncertain whether a cosmetic or beauty product is appropriate for you, consult an appropriate healthcare professional before use.

Discontinue use if irritation or an adverse reaction occurs and seek appropriate medical attention when necessary.

PRODUCT USE

Products should be used only as intended and according to any instructions or warnings provided.

All About Beautie Boutique is not responsible for damage resulting from misuse, improper care, failure to follow product instructions, or use of a product for a purpose for which it was not intended, to the extent permitted by applicable law.

PROMOTIONS & DISCOUNT CODES

Promotional offers and discount codes are subject to the terms provided with the promotion.

Unless otherwise stated, discount codes cannot be combined with other promotions and cannot be applied to previously completed purchases.

Discounts have no cash value.

EMAIL COMMUNICATIONS

By voluntarily subscribing to our email list, you agree to receive marketing communications from All About Beautie Boutique, which may include:

• New product announcements
• Special promotions
• Sales and discounts
• Restock announcements
• Boutique news and updates

You may unsubscribe from marketing emails at any time by using the unsubscribe option provided in the email.

We do not sell your personal information to third-party companies.

CONTACT & CUSTOMER SERVICE

For questions regarding orders, products, shipping, returns, exchanges, damaged items, or any other customer service concerns, customers must contact All About Beautie Boutique through our official business contact information only.

Approved methods of contact are:

• Official Business Phone Number (405) 728-6515
• Official Business Email Address allaboutbeautieboutique@gmail.com

Personal phone numbers, personal email addresses, personal social media accounts, direct messages, comments, or other unofficial communication methods should not be used for order-related or customer service inquiries.

Messages sent through unofficial communication methods may not be monitored and will not be considered an official customer service request.

When contacting us about an existing order, please provide your full name and order number so we can locate your purchase and assist you more efficiently.

For damaged or incorrect merchandise, you must contact us through the official business phone number or business email within 3 calendar days of the carrier's recorded delivery date.

Please allow the full 5–7 business day processing timeframe before contacting us for a shipping update unless there is a specific issue with your order.

POLICY CHANGES

All About Beautie Boutique reserves the right to update or modify these store policies when necessary.

The policies in effect at the time of your purchase will apply to your order, subject to applicable laws and regulations.

THANK YOU FOR SHOPPING SMALL

Every purchase supports a small business, and we sincerely appreciate your support of All About Beautie Boutique.

We take pride in creating, preparing, and packaging your products with care. Please review all product descriptions and store policies before completing your purchase.

By completing your purchase, you acknowledge that you have had the opportunity to review the product information and store policies applicable to your order.

Thank you for choosing All About Beautie Boutique!